Learn More, Achieve More, Be More

Who is this course for?
This course is designed for adults who are interested in developing the knowledge and skills needed to provide information, advice, or guidance in a variety of settings. It is suitable for those who currently work, volunteer, or wish to work in roles where supporting individuals to make informed decisions is an important part of the job. The qualification is relevant to sectors such as education, training, careers guidance, customer service, community work, and employment support.

Entry Requirements
There are no formal entry requirements for this qualification. However, learners should have a good standard of English and be willing to participate in discussions, complete written assignments, and undertake independent study. An initial assessment may be completed to ensure the course is suitable for your needs and experience.

What you will learn
You will develop an understanding of the principles and practice of information, advice and guidance. Topics may include: - The role and responsibilities of information, advice and guidance workers - Effective communication skills - Understanding the difference between information, advice and guidance - Signposting and referral processes - Equality, diversity and inclusion - Maintaining confidentiality and professional boundaries - Supporting individuals to make informed choices - Understanding legal and ethical considerations within IAG practice The course is designed to provide a strong foundation for those wishing to support others in educational, employment, or community settings.

How you will learn
This is a flexible, self-study course delivered through the Learning Curve online learning platform. You will work through a range of interactive learning materials, including reading activities, videos, knowledge checks, and assessments at your own pace. You can access the course online at a time and place that suits you, allowing you to fit your studies around work, family, and other commitments. Tutor support will be available throughout the course to answer questions, monitor your progress, and provide guidance when needed.

What will you need to bring
As this is an online self-study course, you will need reliable access to the internet and a suitable digital device, such as a laptop, desktop computer, or tablet, to access the Learning Curve e-learning platform and complete your coursework. You should also have access to an email account for receiving course information and communicating with your tutor. A notebook and pen may be useful for making notes while you study.

How you will be assessed
Assessment is through a portfolio of evidence and written assignments that demonstrate your understanding of the course content. There are no formal examinations. Your tutor will provide guidance on assessment requirements and offer feedback throughout the programme to support your progress and achievement.

Where next?
Successful completion of this qualification can support progression to further study in Information, Advice and Guidance, Careers Education, Advice and Guidance qualifications, Customer Service, Education and Training, or related support roles. It may also enhance employment opportunities in education, community services, careers support, and other customer-facing environments. Learners may wish to progress to higher-level qualifications in Information, Advice and Guidance or other professional development courses relevant to their career aspirations. Your tutor can discuss progression opportunities and help you identify the next steps that best support your personal, educational, or career goals.

What we expect from you
You are required to attend every session. The minimum required attendance for this course is 85%. Anything below this attendance will be reviewed by the Curriculum Development Manager and you may be withdrawn from the course and the outstanding course fees will still be payable. Please see our terms and conditions for more information. Havering Adult College requires its learners and staff to uphold the following good behaviour principles: -Act in a way that would not upset or offend others - Treat all staff and all other learners with respect at all times - Use appropriate language and not make remarks likely to offend; either verbally, in writing on or via social media - Attend regularly and arrive on time - If you are unable to attend or arrive on time, you must inform us by emailing your teacher or phoning 01708 434955 option 1, option 2 - Follow Health and Safety guidelines for the venue and those specifically related to the course you are attending - Turn off mobile phones whilst in class (except in an emergency) - Actively promote British values